How long does it take for an order to be delivered?
Usually, online orders take between 3-5 business days to be delivered.
I selected in-store pickup, how long will it take till my order is ready for pickup?
These orders are usually available for pickup within 4 business days. You will be contacted to arrange a pickup date.
How can I contact you regarding online order queries?
If you have any questions about your online order, please email shop@islamabadlights.com, call +92-51-215-0070, contact us on Facebook / Instagram, or fill out the form below.
[contact-form][contact-field label=’Name on Order’ type=’name’ required=’1’/][contact-field label=’Email on Order:’ type=’email’ required=’1’/][contact-field label=’Order Number:’ type=’text’/][contact-field label=’Query:’ type=’textarea’ required=’1’/][/contact-form]
Which payment methods are accepted for online orders?
For deliveries, we currently only accept cash on delivery. For in-store pick-up we accept both cash and card payments.
Where can I pick up my order?
To pick up your order please visit our Blue Area outlet, the address is attached below.
Islamabad Lights
10 Bilal Plaza, Blue Area
Islamabad, Pakistan
44000
What are your timings?
We are open 7 days a week, open Monday through Saturday from 10 A.M. to 8:30 P.M. and Sunday from 12 to 8:30 P.M.
Exchange and Return Policy
Orders may be returned or exchanged with 14 days of purchase. Items must be exchanged or returned at our outlet. In addition, items must be in their original packaging and should be unused.